Colorado State University's Electronic Identity (eID) system facilitates a simplified and secure form of authentication and authorization across multiple university electronic systems and services.
Frequently Asked Questions about eID
- What is an eID? Why do I need one?
- How do I get an eID?
- Obtain an eID for someone else (Associates)
- What eServices require an eID?
- Who is eligible for an eID?
- Expiration time periods for CSU eID
- Returning to the University and eID
- Password changes and eID
- Email addresses and eID
- Government agencies and eID
- RamCT and eID
- Need Help?
What is an eID? Why do I need one?
All Colorado State University students, faculty, and staff need an electronic identity (called eIdentity or eID) to access many of the electronic services (eServices) on campus (such as RAMweb, Canvas, e-mail, and more).
All online services provided by Academic Computing and Networking Services (ACNS) require an eID to access. Many services provided by other departments on campus also require an eID for authentication.
Your eID consists of a login name (eName) and password of your choice. Your eName must be unique, and your password must adhere to certain rules that make it difficult for someone else to guess. NOTE: Your eID will remain the same for your entire stay at CSU and may not be changed. Please choose an appropriate eID eName with this in mind.
Having an eID does not automatically give you access to specific computer systems or services - access is defined and provided by the service provider or system administrator. In many cases, you will still need to apply for access to a system or service, even though you already have an eID.
How do I get an eID?
You can sign up for an eID on the Web at eid.colostate.edu
Obtain an eID for someone else (Associates)
Associates of Colorado State University are individuals who are in some way affiliated with the university such that access to CSU’s network and computing resources is required. To give an associate access to CSU’s network, a departmental HR person must create the new hire or new concurrent assignment. The associate can register for an eID the day after the assignment is fully approved. For more information, see Associates on the HR website.
What eServices require an eID?
Different services are available depending on whether you are a faculty member or a student. Some services that require an eID:
- Free e-mail
- Free CSU Google Apps account
- Canvas/RamCT for online Courses
- Calendar (Exchange) accounts (faculty, staff and graduate students)
- Free personal web pages with Google Apps Sites
- Access to RAMweb
- Access to some computer labs on campus
- Access to personal HR data via CAP
- Access to the secure portal
Eligible for CSU eID:
The following groups are eligible for an eID:
- Applicants: Applicants now are eligible for an eID, which is necessary to begin using some services at CSU even before enrolling in classes.
- Students: All undergraduate, graduate and professional veterinary medicine students are required to have an eID and to provide a valid e-mail address. Students enrolled in Canvas/RamCT credit courses with OnlinePlus are required to have an eID and to provide a valid e-mail address. Students enrolled in noncredit courses with OnlinePlus are not eligible for an eID.
- Faculty: Full-time and part-time faculty are required to have an eID.
- Staff: Full-time and part-time staff are required to have an eID.
- Post-Doctoral fellows, interns, residents and sponsored researchers: All are eligible for an eID if they have been entered into the Human Resource (HR) database. If they are not in HR they are considered the same as temporary employees and visitors (see next paragraph).
- Temporary employees, visitors: Temporary university employees may receive an eID at the request of the employing department. Visiting scholars may receive an eID at the request of the employing department. A departmental sponsor is required. These eIDs are limited to 12 months, but can be renewed.
Ineligible for CSU eID:
Colorado State University extends an eID for scholarship and university business purposes only, so some groups are excluded. These groups should find commercial providers of similar services:
- Spouses and family members of faculty, staff, students, retirees, or affiliates
- Visiting students
- Commercial enterprises
- Other universities, colleges, and community colleges
- Elementary and secondary schools
- Other non affiliates
Expiration time periods for CSU eID
The rules below apply only when a person has no other active “affiliation” with the University. If more than one rule applies, the eID will remain active for the longer period.
- Applicants: eID expires 45 days after the application period.
- Students: eID expires 365 days after the student's last class.
- Faculty/Staff: eID expires 30 days after the employee’s separation from the University or the Appointment End Date (if applicable).
- Post-Doctoral fellows, interns, residents and sponsored researchers: eID expires 30 days after University affiliation ends.
- Retirees: Retirees keep their eID for life.
- Associates: eID expires 30 days after appointment ends.
Returning to the University and eID
If you were formerly affiliated with the Colorado State University community and are returning as a student, faculty or staff member and your eID has expired, you will need to re-register with the eIdentity system.
Applicants will receive instructions to create their eID from the Office of Admissions when appropriate.
The process for faculty, staff and associates follows:
- The new primary assignment is entered into the HR system by your departmental HR representative.
- Overnight processing allows the eID system to see your new active assignment.
- The next day you may go to eid.colostate.edu and run through the eID registration process.
Password changes and eID
What if I have a Primary and a Secondary account? If I change my password on one, will the other change?
No. Each account is treated separately.
If I change my password on my primary eID account, where else is it changed?
When you change the password on your eID, it will immediately change the password you use to log into your Google Apps, Canvas, some computer labs, VPN, eID WebAuth and Shibboleth Logins.
E-mail addresses and eID
My e-mail address recently changed, and I want the new address to show up in the University directory.
Update your e-mail address at eid.colostate.edu - just click "Change E-mail Address". The change will appear in the CSU electronic directory within 24 hours.
Government Agencies and eID
Agreements between Colorado State University and selected government agencies (USDA, etc.) allow certain government employees to have an eID and be listed in CSU's printed and electronic directories. You may change your e-mail address and password using the eid website.
Canvas and eID
Your eID is the login credential you will need for Canvas. If you have a new eID, Canvas will recognize your new eID within 12 hours. If you are taking noncredit courses, and you don't have an eID, the Division of Continuing Education will give you a Canvas ID and password.
Any change to your eID password will be recognized by Canvas immediately.
Stop by the Help Desk at Morgan Library, or call 491-7276 if you need help getting an eID.